Medical and social services by phone

Find telehealth services that can answer your health questions by phone
Nov 10, 2022

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Canada-wide
  • 211: Canada’s primary source of information for government and community-based, non-clinical health and social services. The free and confidential service can be accessed 24 hours a day, in more than 150 languages, by phone, chat, text, and web.
British Columbia
  • HealthLinkBC: Call 8-1-1 from anywhere in British Columbia 24 hours a day/7 days a week to speak with a health service navigator who can help you find health information and services; or connect you directly with a registered nurse, registered dietitian, qualified exercise professional or a pharmacist.
Alberta
  • HealthLink Alberta - 811: A toll-free phone number that provides health advice and information 24/7 to all Albertans. Speak with a variety of health care professionals including registered nurses, dietitians, dementia specialists and mental health and rehabilitation clinicians.
    Phone: 8-1-1
  • Access Mental Health: Central referral source for all mental health programs in Alberta. Call for information on options for addiction and mental health services.
    Phone: 403-266-HELP (4357)
  • Calgary Counseling Centre: Find Individual, group, and family/marital counseling. Fees based on ability to pay.
    Telephone: 833-827-4229 
  • Alberta Virtual Health: Virtual Health in Alberta primarily uses videoconference technology to connect Albertans with the best possible health care.
    Email: telehealth.info@albertahealthservices.ca
  • Distress Centre Calgary (DCC): DCC provides 24 hour crisis support, professional counselling and referrals.

    Phone: 403-266- 4357 (HELP)

Saskatchewan
  • Telehealth Saskatchewan: The program uses secure video conferencing equipment to link patients to health care from a distance.
  • HealthLine - 811: HealthLine is a confidential, 24-hour health information and support line staffed by experienced registered nurses, registered psychiatric nurses and social workers.
    Phone: 8-1-1
  • Eat WEll Saskatchewan: A free service connecting Saskatchewan residents to a registered dietitian. Service is offered Monday to Friday 10 am – 4 pm. 
    Phone: 1-833-966-5541
Manitoba
  • Manitoba Telehealth: Telehealth provides access to health services through the use of technologies, to overcome the barriers of distance, time, and expense.
    Phone: 204-940-8500 Option 4
    Toll-free: 1-866-999-9698 Option 4
  • Winnipeg Health Links: Health Links is a 24/7 telephone information service staffed by registered nurses who provide answers to health care questions.
    Phone: 204-788-8248
    Toll Free: 1-888-315-9257
  • TeleCARE: At TeleCARE Manitoba, nurses specialized in chronic disease self-management contact patients by phone based on an individualized call monitoring schedule.
    Phone: 204-788-8200
    Toll Free: 1-888-315-9257
  • Dial-A-Dietitian: Connects callers to a Registered Dietitian who can put the science of nutrition into everyday practical advice.
    Phone: 204-788-8248
    Toll free: 1-877-830-2892
Ontario
  • Health Connect Ontario: Health Connect Ontario is a 24/7 free, confidential service you can call to get health advice or information from a registered nurse.
    Phone: 8-1-1
    TTY: 1-866-797-0007
  • OTN Telehomecare: Telehomecare supports patients with chronic obstructive pulmonary disease or congestive heart failure through health coaching and remote monitoring. This service requires a doctor’s referral.
  • Acclaim Health – Tele-Touch: Tele-Touch provides reassuring telephone contact to isolated seniors and physically challenged adults.
  • The Healthline: Enter your community name or a postal code to find health and community services in Ontario.
Quebec
  • Info-Santé 811: Info-Santé 811 nurses give advice and may answer health-related questions. They can also direct you to a resource in the health network.
    Phone: 8-1-1
  • Telehealth Ruis McGill: Telehealth is a service that lets you consult a physician, nurse or other health professional remotely.
    Phone: 514 412-4294
    Toll free in Quebec: 1 877 536-3202
New Brunswick
  • New Brunswick Tele-Care: Tele-Care is a free, confidential, health advice and information line. Dial 811 for 24/7 access to bilingual, registered nurses.
Nova Scotia
  • Nova Scotia Healthlink - 811: Call 811 to speak with a registered nurse who can provide you advice and information concerning all kinds of general health issues and questions.
  • Nova Scotia 211: Call 211 or go online to access free, confidential information and referral service to more than 3,000 community and social services across Nova Scotia.
Prince Edward Island
Newfoundland & Labrador
Nunavut
  • Nunavut Kamatsiaqtut Help Line: Nunavut Kamatsiaqtut Help Line provides anonymous and confidential telephone counselling for northerners in crisis.
    Phone: 867 979 3333
    Toll free: 1-800-265-3333
    They can also connect you with a number of support organizations by phone.
Northwest Territories
  • NWT HealthNet - Telehealth: NWT Telehealth connects patients in their home communities with health care providers in other locations through secure video conferencing.
    Phone: 1-867-767-9054
Yukon
  • Yukon Health – 811: Yukon HealthLine is staffed by registered nurses who can answer your health questions or direct you to services in your community.
    Phone: 8-1-1
Related information

Services and resources home page

Virtual healthcare checklist (PDF)

If you know of a resource that should be included or you identify an error please contact us.

Inclusion of a website or organization in the listing does not constitute an endorsement by Heart & Stroke. The opinions and views expressed on a website or external source material are independent from those of Heart & Stroke. You are responsible for obtaining appropriate medical advice from a physician or other qualified healthcare professional prior to acting upon any information available through this listing.